Frequently Asked Questions
Quick answers to the questions we hear most. Can't find yours? Contact us.
π¦ Where do your products ship from?
Every order ships from a US warehouse. That means fast, domestic delivery β usually 3β7 business days β with full tracking.
π How long does delivery take?
Orders are processed within 1β3 business days, then standard US delivery takes 3β7 business days after dispatch. You'll get a tracking number by email the moment your order ships.
π Is shipping free?
Yes β free standard shipping on all US orders over $50. Orders under $50 are charged a flat rate at checkout.
π Do you offer multi-buy discounts?
Yes, automatically! Save 5β20% at $65 / $130 / $260 / $390. No coupon code needed β the discount applies at checkout.
β©οΈ What is your return policy?
Unused items in original packaging can be returned within 30 days of delivery for a full refund. Damaged or incorrect items are replaced or refunded including shipping. See our full Returns & Refunds page.
π³ What payment methods do you accept?
We accept major credit/debit cards and PayPal at checkout. All payments are processed securely.
π§Ύ When will I get my refund?
Once we receive and inspect your return, refunds are issued within 3β7 business days to your original payment method.
π£ Are the baits genuine and quality-checked?
Yes. We source from reputable manufacturers and check quality before shipping from our US warehouse so you get reliable, fishing-ready gear.
βοΈ How do I contact support?
Use our contact page and we'll respond within one business day.