Refund policy

Return & Refund Eligibility

We offer a 30-day return policy. If you are not completely satisfied, you may request a return, exchange, or refund within 30 days of receiving your order.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or is not what you ordered, please contact us with a photo or video of the issue within 48 hours of delivery. We will provide a full refund or a free replacement at no extra cost to you.

How to Start a Return

Email us with your order number and the reason for the return. Once approved, we will confirm the next steps. Because our products are shipped directly from our fulfillment partner overseas, instructions for returning the item will be provided on a case-by-case basis.

Refund Processing

Once your item is received or the return is approved, refunds are issued to your original payment method within 3–7 business days. The refund may take several additional days to appear on your statement depending on your payment provider.

Non-Returnable Items

For hygiene and safety reasons, items that have been opened or used are generally not eligible for return unless they are damaged or defective.

Contact Us

For any return or refund questions, please contact our support team and we will be happy to help.